Epic Systems, located in Herndon, VA, has provided superior IT consulting services to federal and commercial clients throughout the United States. Epic Systems Inc. Has been delivering premier IT solutions to U.S. Federal government agencies and private sector corporations since 2005. As a certified 8(a) and woman-owned small business in the Washington, DC, area, Epic provides a variety of high-end consulting services. The EPIC Advantage. EPIC is a company guided by ethics and fairness. We have a proven history of success, backed up by solid references. We deliver what we promise and only provide solutions that make our clients, vendors and company proud. The EPIC Way refers to the “how we do it” part of EPIC Systems.
Notice to PHAs: The authorization for automatic approvals of 5YAPs in EPIC has now expired. All 5YAP submissions require HUD Field Office review and approval. Please check out our website for updated guidance on the new Document Management Center, Activity Planning Guide and how to add a user to EPIC. EPIC Registration Instructions:
New Users
If you are a PHA staff person click here
If you are a PHA staff person you need to access to EPIC, please click here
If you are a Tribe or TDHE staff person click here
If you are a Tribe or TDHE staff person (i.e. your organization receives Indian Housing Block Grant funding) and you already have a Secure Systems (aka 'M') ID, you just need to request access to EPIC, please contact your local Regional Office.
If you are a HUD user click here
If you are a HUD user, that has never been activated in EPIC you must request access to EPIC (system P279) through the DIAMS system.
If you have an EPIC account but are having other difficulties logging in, please try resetting your WASS password. If this does not resolve your problem, send an email to either EPICHelp@hud.gov (PHA or public housing users) or ONAP_EPICHelp@hud.gov (Tribe/TDHE or ONAP users) and explain the issue you are encountering. In your e-mail, include your name, your User ID, your organization's name, and the specific type of error you are receiving. It would also be helpful (but not required) if you could send a screen shot of the problem screen and then paste the screen shot into the email. (The procedures for taking a screen shot vary depending on the version of Windows a person uses - to get instructions type 'screen shot' in an Internet search engine to find instructions).
All EPIC users should have their own user name and password.
NOTE: We are aware of an issue when updating a system with the v200 driver from OS 3.1 to 3.1.1. After updating, and upon first reboot of the controller, you may receive a 'Cannot connect to Director at <IP address>' error when connecting to the system using Composer Pro. If you receive this error, please contact support@epic-systems.com and we can provide you with a quick fix which will restore functionality.
NOTE: If you are using version 110 or 180 of our driver and your triggers have recently stopped working - this is due to a firmware update that Amazon is rolling out to older Echo Dot (Gen 2) devices. You will need to install our V200 driver, which can be found HERE. v200 REQUIRES OS3. You will also have to remove the old driver from the project and then add the new driver, so please be sure to copy over any trigger programming that you want to retain into Macros, or backup your project file, and then you can copy/paste the programming from the backup using Virtual Director.
Thank you and we are very sorry for the inconvenience...unfortunately we can't control what Amazon does and there is no way to disable firmware updates on the Echo devices!
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NOW WITH SUPPORT FOR GEN 3 DOTS, SPOTS, and ECHOS! Works on Control4 OS3!
Key Differences between our Amazon Echo driver and Control4's:
1) Ours DOES NOT require an annual 4sight license (at a cost of $100/year)!
2) Ours makes a DIRECT CONNECTION within your home network between the Echo(s) and Control4. Control4's relies on a cloud-based integration, which has already proven to be both SLOWER and LESS RELIABLE. There have been multiple reports on the dealer and user forums of long delays and outright failures when responding to voice commands using Control4's Alexa Skill.
Epic Systems Corporation
3) Ours auto-generates 5 programming events for each command that you define - ON, OFF, UP, DOWN, and SET. Control4's only gives you ON and OFF. UP and DOWN events are very useful for doing things like raising and lowering blinds, light levels, volumes, temperatures, etc...SET is very useful for setting specific light levels, shade levels, volume percentages, etc.
Below are a couple of videos to help you get started. Click the Videos link at the top of the page for videos of the driver in action!
Sample Trigger words/phrases: family room,family room pandora,family room reggae,family room audio, house,house audio,living room music,living room audio,living room lights,living room shades,kitchen,kitchen music,master shades (raise/lower),master blinds (raise/lower),bedroom shades, bedroom music, bedroom television, television, tv, satellite, apple TV, fire TV,kodi, ...
Epic Systems Corp. V. Lewis
CONTROL4 DEALERS - Please email us at support@epic-systems.com for information on dealer pricing and showroom licensing!